Data Protection

Privacy Policy

Commitment to protecting your personal information and project details

Effective Date: 25/09/2026

The Blue Ribbon International, operating under the brand name Fabribbon, respects your privacy and is committed to protecting the personal information you provide through our website, forms, payment pages, WhatsApp, email or other communication channels.

1.Information We Collect

When you enquire, book a Site Visit & Inspection or request our services, we may collect:

  • Name
  • Mobile number
  • WhatsApp number
  • Email address
  • State
  • District/city
  • Complete site address
  • Project type
  • Approximate project size
  • Project requirements
  • Information submitted through forms
  • Booking details
  • Payment/transaction reference information

2.How We Use Your Information

We may use your information to:

  • Process your Site Visit & Inspection booking
  • Contact you regarding your enquiry
  • Schedule site visits
  • Conduct site measurements
  • Understand your project requirements
  • Prepare quotations
  • Provide PUF Panel material supply
  • Provide installation/construction services
  • Process payments and eligible refunds
  • Send booking confirmations
  • Provide customer support
  • Maintain business and transaction records
  • Improve our services
  • Comply with applicable laws and regulations

3.Payment Information

Payments may be processed through third-party payment gateways such as Razorpay.

The Blue Ribbon International / Fabribbon does not intentionally store complete card details, CVV, UPI PIN, banking passwords or other sensitive payment credentials on its servers.

Payment processing is handled by the applicable payment service provider according to its policies and security practices.


4.Sharing of Information

We may share necessary customer information with trusted service providers where required to provide our services, including:

  • Payment gateways
  • Communication providers
  • Technology/service providers
  • Logistics partners
  • Installation teams
  • Project/service partners

We may also disclose information where required by law or lawful government authorities.


5.WhatsApp & Communication

If you provide your mobile or WhatsApp number, we may contact you regarding:

  • Enquiries
  • Site inspection
  • Booking
  • Appointment scheduling
  • Quotations
  • Project discussions
  • Customer support

6.Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss or disclosure.

However, no internet-based transmission or storage system can be guaranteed to be completely secure.


7.Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Understand website usage
  • Improve user experience
  • Analyse traffic
  • Support marketing and advertising activities, where applicable

8.Third-Party Services

Our website may use or link to third-party services, including payment gateways, analytics services, communication tools and social media platforms.

These services may have their own privacy policies and terms.


9.Data Retention

We may retain customer information for as long as reasonably necessary to:

  • Provide services
  • Maintain business records
  • Process transactions
  • Resolve disputes
  • Meet legal or regulatory requirements
  • Protect our legitimate business interests

10.Customer Requests

If you have questions regarding your personal information or privacy, you may contact us using the details below.


11.Contact Us

The Blue Ribbon International

Brand: Fabribbon

Jaipur, Rajasthan, India

+91 96944 87555

sales@fabribbon.com

www.fabribbon.com

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